Xfinity customer service. Xfinity customer service FAQ.

Xfinity customer service By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a representative who can help address your concerns. Replies. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). 2 days ago · Xfinity Mobile customers can choose from two plans to meet their budgetary and data needs: By the Gig and Unlimited. Visit My Account online or download the Xfinity App, the choice is yours. Find a store. Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Device Troubleshooting. Check Xfinity availability at your address and customize your plan. In addition to a store visit, you can cancel your Xfinity services in several ways: Cancel through Xfinity Dec 30, 2021 · None of the customer service numbers work. You may have to enter a lot of personal information to get connected, including your ZIP code. Although this number isn’t the same as Xfinity’s standard customer service number (1-800-XFINITY or 1-800-934-6489), in our experience, it’s still the same type of help. Números de Contacto de Comcast Xfinity 🔍 Xfinity Corporate Phone Number: +1-215-286-1700 for general inquiries; 📞 Customer Support: Reach Xfinity customer service by calling 1-800-XFINITY (1-800-934-6489) for assistance with TV, internet, phone, or mobile services. 2 days ago · I was an Xfinity internet customer for seven years in Salt Lake City, and overall, it got the job done. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it Jan 19, 2024 · Season Xfinity TV service: $8. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Oct 7, 2021 · We would be more than happy to help with any questions/concerns you may have. See answers to FAQs about NOW Mobile. Nevertheless, speaking with a live representative is usually possible. 5. If you receive a suspicious call claiming to be Xfinity support, hang up immediately. I would like to take a closer look at your modem issues and see what we can do to get this corrected. Jan 19, 2025 · The "To:" line prompts you to "Type the name of a person". Stream, work, game, and learn with Xfinity Internet today! Dec 30, 2023 · At this time I am not locating any surveys providing gift cards from these retailers from Xfinity. Oct 31, 2020 · How is Tom Karinshak, Executive Vice President and Chief Customer Experience Officer? Comcast has the worst customer service I have ever experienced. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Click Continue. 877-402-4093. Oct 17, 2024 · Comcast / XFinity has the worst Customer Service of any company I have ever delt with. Text 266-278 to chat with Xfinity Assistant. I appreciate your willingness to help. 800-266-2278. But the cost for cable and internet service plus the device fees monthly have gotten to high. Comcast has been working hard on its customer service department and their customer care is improving daily. Phone Number. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. 1 day ago · J. Call 1-800-XFINITY (1-800-934-6489) for customer support, add or remove services, or pay your Xfinity bill. Nov 14, 2023 · Xfinity Customer Support Line Differences The Xfinity/Comcast IVR is the general line that most customers go through. If you have questions about your services, we're here to answer them. Get help with billing, troubleshooting, email, outages, and more. Welcome to our interactive device troubleshooting. They can be reached directly at 1-855-75-PREPAID (1-855-757-7372. With the cable company Comcast, you can speak with a live rep by failing to properly complete the automated menu prompts three times. and speeds from 75 – 6,000 Mbps. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Xfinity Mobile is limited to Xfinity internet customers only, but prices customer service phone number. Get status information for devices & tips on troubleshooting. Jan 12, 2024 · Check for service outages at Xfinity Service Status Center. Here's the detailed steps to direct message us: Mar 6, 2024 · Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. You can also use its online chat support or send a letter to its corporate headquarters at One Comcast Center, Philadelphia, PA 19103. You may use our Xfinity Assistant here to chat with a live agent 24/7. 4 months ago. Mar 18, 2025 · Former Xfinity customer Scott King Walker even used scare quotes when discussing the customer “service. Learn how to optimize your entertainment experience with X1, Stream TV, Xumo and Flex Welcome to our comprehensive guide on how to contact Xfinity Customer Service. Aug 30, 2023 · 1-800-266-2278 appears to be a secondary Xfinity customer service number. who said I had been in a "legacy" package for a lot of years. A simple call can Dec 13, 2024 · The Comcast Xfinity scam calls are on the rise and aimed at stealing sensitive personal and financial information from victims. I am so sorry to learn that the WiFi needs fixing. We hope that the above information will help you in resolving your issues. 📞 Complaints Department: 1-800-266-2278; 🕒 Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM EST Dec 19, 2023 · Customer Service Phone Number. Learn how to report a refund issue, payment issue, or safety concern online. I have been a customer with Xfinity for at least 10 years. They left garbage in the corner of the propertyof plants that were cutted (He said they will removed it). Sep 17, 2023 · Subject: Formal Complaint Regarding Xfinity Customer Service and Technical Support. . Xfinity outages: Check for Xfinity outages Sep 23, 2024 · Make sure you are signed in here in the Xfinity Forum. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window; Press Enter to send it. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. Please send a Direct Message with your full name and address. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. I never received a call or notification. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Find outage information for Xfinity Internet, TV, & phone services in your area. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it. When autocomplete results are available use up and down arrows or swipe gestures to navigate the list. Customer Care: Comcast Customer Care is available by… Visiting xfinity. Both times I answered and heard nothing back. Sep 19, 2024 · Thanks for taking the time to visit XFINITY over our forums page for help with getting the WiFi fix. Jan 14, 2024 · If it helps out other folks to know, I am trying to contact a customer service agent because I want to discuss any possibility of lowering my monthly bill before I cancel my service and return my equipment. 4. Tap to Retry. Billing. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. 2. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Jan 5, 2022 · Thank you for choosing to work with us here online for account support. My two major complaints were the number of outages (snow and wind frequently took out the cables running to my building) and the price hikes that happened when my contracts ended (Xfinity automatically switches you to a month-to-month contract at a higher price, but you can renew your two May 20, 2024 · Just recently updated my Wi-Fi tower. Search Xfinity. However, make sure that you return the equipment directly to the store or via mail to avoid additional charges. PO Box 60533. Xfinity has been a disgrace. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. An "Xfinity Support" graphic replaces the "To:" line. 00/mo. Next, you can check for some common issues with this device. Mar 22, 2025 · Comcast Xfinity hires Philippine customer service agents. Instead, type "Xfinity Support" there. Verify any offers directly with Xfinity’s official customer service line before providing any information. Here's the detailed steps to direct message us: Mar 31, 2025 · Save on high speed internet, mobile phone plans and cable TV services with Xfinity. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. Nov 25, 2024 · @user_5nbx79 We appreciate your time in reaching out to us here on our Xfinity Forums. City of Industry CA 91716-0533 This is the address listed on my statements. Xfinity is a popular internet and cable TV service provider in the US. We can take care of everything right here through our platform. You can call 1-800-COMCAST (1-800-266-2278) and follow the automated prompts to speak with a customer service representative. Replies Get in touch with Comcast Business. Oct 25, 2021 · @AVelez51 . If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Xfinity has 314 locations on Yelp across the US. Dec 17, 2024 · The "To:" line prompts you to "Type the name of a person". I have multiple issues I need help addressing. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). So the agents read scripts, use pre written help manuals, and have no clue how woke the service is, how any of the system actually looks or functions from a customers point of view. 1 Message. Find everything you need to know about managing your Xfinity Mobile line and service settings. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Press Enter to send it. Sep 11, 2024 · For the last two days I received a call with the caller ID saying "COMCAST" that has my local area code instead of Xfinity's usual 888 area code. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon; Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list Aug 30, 2023 · Comcast has horrific customer service. • Type your message in the text area near the bottom of the window • Press Enter to send it Aug 27, 2024 · Dear Xfinity Customer Service Team, I am writing to formally file a complaint regarding my recent experience with Xfinity's customer service and online ordering process. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. Jun 27, 2023 · You can also contact customer service through the app’s messaging feature. El horario de atención telefónico de Customer Service en Español Comcast Xfinity es de 24 horas, todos los días. To do so, click on the direct messaging icon located at the top right of this forums page. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to Comcast Xfinity Customer Service en Español. The package was no more but I should be Grandfathered in. Easily activate your services and connect in your new home on the day of your move with the Xfinity app. ) Remote in Sumner, WA 98390. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. I know how important it is to have your WiFi working correctly as a customer myself. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. 23. Seasonal Xfinity internet service (email only): $8. Para llamar a Comcast Xfinity usted debe marcar el número de servicio al cliente en Español 1 800 934 6489. st/35Dr7MH. Select your manufacturer or device first. Xfinity Home: Same rate, no discount Xfinity and its parent company, Comcast, have improved their reputation for customer service, though some reviewers are still critical. Customer Care Comcast Customer Care is available by… Visiting xfinity. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Sort by: relevance - date. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Online Chat Support If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. Learn how to manage your upcoming appointment. Xfinity internet plans offer impressive high speeds (check out our Xfinity speed test data to see how those advertised speeds translate into real-world performance), and the company’s introductory pricing and Learn how to check for Xfinity service outages using the Xfinity app, xfinity. In addition to residential offerings, Comcast provides internet, TV, phone, and managed enterprise solutions to businesses through Comcast Business. 95/mo. Please visit our site for more details. Refresh. To Whom It May Concern: I am writing to express my extreme dissatisfaction with the deplorable customer service and technical support provided by Xfinity on February 17, 2024 at 3:30 pm thru 8:00 pm. Type your message in the text area near the bottom of the window; Press Enter to send it. Xfinity Mobile and NOW Mobile information for California residents. Log in to xfinity. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page 4 days ago · With maximum download and upload speeds of 200 Mbps and 10 Mbps, Xfinity’s prepaid internet plans don’t offer blazing-fast internet performance. I need to discuss my mobile service that I want to transfer. The official website is xfinity. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Feb 17, 2025 · Please send us a direct message with your full name and complete service address to “Xfinity Support”. In the 'To' line, type "Xfinity Support" there. You can visit a local Xfinity Store to cancel your Xfinity service in person. I live in Kansas City, Missouri. 1200+ chat screenshots, 400+ hrs of my time in chat. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Views Mar 18, 2023 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. com. An official employee, such as myself or whoever is first available, will respond. Jul 8, 2023 · The absolute worst customer service. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. com; Downloading the “Xfinity” app from the Android or iOS app store; Clicking the “Message” button on the Xfinity Facebook page Jul 25, 2024 · Social media platforms also serve as channels to connect with XFINITY customer service. Both plans include high-definition streaming, 4G LTE personal hotspots and 4G Learn how to make a Prepaid refill payment on xfinityprepaid. Select "Xfinity Support" from that list. Comcast was established at year 1963 and its headquarters is located at Philadelphia, Pennsylvania, USA. Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Get this; They don't have Comcast Xfinity services available in the Phillipines. I am with you. If you don’t want to talk to anyone and just need general information about your bill, (800) 934-6489 is the best number for you to call. When it comes to contacting XFINITY, the phone number 1 (805) 840–2003 stands out as the most direct and effective method. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Cancelling one or more Xfinity services? We hate to see you go, but if you have to cancel, we’ll make it easy. Spoke with a live agent online for assistance and getting the new modem started. You can ask questions, describe problems, or get access to support articles and links without calling customer service. Xfinity also Nov 30, 2024 · Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. Dec 5, 2024 · I also need a live agent call back. Xfinity Assistant is a 24/7 chatbot that can help you with your Xfinity products or services. Phone. Type your message in the text area near the bottom of the window. I have been with Comcast for 7 years and will terminate my account at the end of this year. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e. 3. Order internet from Xfinity to get fast WiFi speeds and home internet service. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. I don't need to pay to get frustrated. 4 jobs. D. May 31, 2024 · Customer service is a great reason for leaving xfinity. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. Jul 23, 2024 · user_zm3jvo, Thank you for reaching out to Xfinity Support. Told no open tickets. 2 days ago · Comcast Internet Service has Flex 4K streaming and hotspot services. , your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Jul 5, 2024 · Find out how to reach Xfinity customer service by phone, chat, online or social media. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. A drop-down list appears. The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489).   I contacted customer service via their terrible phone tree and ended up texting with them to find a way to get a better package for by ridiculous bill of You can cancel your Xfinity service by either calling the customer service number, through the Xfinity app and website, or visiting the local Xfinity store in person. Apr 7, 2020 · Comcast. Give your connectivity a boost Get internet and save on your bill when you add Xfinity Mobile on the most reliable 5G network. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Thanks! Jun 29, 2023 · Hi @XfinityDemitrius, thank you for your response. Stay tuned for valuable tips and tricks to ensure a seamless customer service experience with Xfinity! Why You Might Need to Contact Xfinity Customer Service At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. Jan 4, 2025 · Xfinity’s Customer Service is an Absolute Disaster. The Comcast-owned brand offers several high-speed internet and TV plans so you can watch your favorite shows on your Google Mar 14, 2025 · Xfinity customer service is also available by phone, the Xfinity app or in-store. Jun 24, 2022 · 3. I have had continuous service at my current address for 3 years. Other Resources Apr 4, 2021 · Hello, @user_b2a0b7! I'm sorry to hear you are running into issues accessing your information for your Xfinity Prepaid account. However, I'd like to share my recent experience with Xfinity customer service to find a resolution. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Jan 2, 2025 · Xfinity is a cable internet provider with internet plans starting at $25/mo. Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Jul 13, 2021 · • The "To:" line prompts you to "Type the name of a person". . Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Jan 16, 2025 · To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). By starting this chat, you agree to the recording and collection of your information. Looking to change or cancel NOW Internet? Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. 4148. Your price and speed will depend on the Xfinity service region you reside in; Xfinity’s TV plans vary based on your region as well, but channels generally range from 10 to 185+ with prices starting around $20/mo. 0. Xfinity For full functionality of this site it is necessary to enable JavaScript. 888-934-6489. Get answers to common questions, pay your bill, troubleshoot issues and more. I was successful in doing that, however, during the conversation I was asked if I wanted to increase my Wi-Fi power that would be free of charge so I agreed, however, they changed my plan without my authorization and knowledge, I spoke with customer service, one was an Egypt Discover how to optimize your Internet speed and troubleshoot connectivity issues. I'm not sure if they have different PO Boxes for different areas but I feel like it should still get to them regardless. An official employee, such as myself or whoever is first available, will Xfinity customer service FAQ. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Enjoy entertainment your way with great deals on Xfinity by Comcast. When I called: The automated voice gave options to enter either my phone number or account number — or to indicate that I was a new Aug 28, 2024 · Find a local contact number. From the More tab in the Xfinity Home app, click Chat with an Agent. For billing and service issues. Shop Xfinity offers, pricing and packages at the right price for your needs today! May 4, 2023 · The quickest and most direct way to reach Comcast Center Customer Service is by phone. The representatives are available 24/7, so you can get help anytime, day or night. Dec 20, 2022 · Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. Perplexed, I call back today and it reroutes me to Xfinity's customer service bot. ) The rating indicates that most customers are generally dissatisfied. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. U. Click Troubleshoot under the device you want to troubleshoot. Find various ways to reach Xfinity customer service and support, including chat, email, phone, text, app, and forums. Thanks! Dec 9, 2021 · @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. To do so, click on the chat icon located at the top right of this forum Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. Find out how we send proactive text messages to customers in outages. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). They often respond quickly and publicly, which can sometimes expedite the process of getting help. I have been trying repeatedly to speak to a live agent and get the same auto response options that don’t address any of my needs. Comcast will contact me as owner to get the permit to work in my property. • Select "Xfinity Support" from that list. com; Downloading the “XFINITY” app from the Android or iOS app store; Clicking the “Message” button on the XFINITY Facebook page Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Oct 6, 2021 · In the 'To' line, type "Xfinity Support" there. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Jul 30, 2024 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Find information about your rights and how to contact Xfinity. 1 Factors determining these rankings include plan variety, frequency of service outages or interruptions, effortlessly understanding your bill and call center satisfaction. Please provide as many details about your experience, questions, or concerns as possi Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. As you are typing a drop-down list appears. Contact Customer Service at (800) 391-3000. This number is available 24/7, ensuring that you can get assistance whenever you need it. Xfinity self-service kiosks are located inside all Xfinity stores. Seasonal Xfinity internet access (3–5 Mbps): $29. Whether you're facing billing issues or need assistance with upgrades, we've got you covered. Calls won’t even go through to ring. Pay your Xfinity bill anytime, on any device. Jun 12, 2024 · 1. com, or the Outage Map. Seasonal Xfinity Voice: $8. If we're unable to resolve your issue online, you may be asked to set up a repair appointment with an Xfinity technician. Try each troubleshooting step, then click Continue. But the service will be enough for most households that simply browse the web or occasionally watch videos. Sep 26, 2023 · We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. Or you can pay your bill online anytime, on any device. Did you enter any information or click on any links? If so I would suggest changing your passwords and to report this to our Customer Security Assurance. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Sep 8, 2023 · Customer service please The concern is not "Xfinity App" help related. Tracking Id 3dbd3f81-2b16-4c59-874c-ac82105cb7fd. 4 days ago · Find Xfinity Customer Service numbers and other contact information. Xfinity Comcast Customer Service jobs. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Comcast Business Support Hours. Target Gift Card Scam *BEWARE THEY ARE GOOD* 50. An "Xfinity Support" graphic should replace the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Feb 19, 2025 · When it comes to customers, Xfinity ranked a little lower in customer satisfaction than AT&T, Cox and Spectrum, according to the American Customer Satisfaction Index (ACSI). With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. Hours are Monday to Friday 8am Nov 22, 2014 · To file a complaint with Comcast customer service, call (800) 934-6489 (800-XFINITY) and speak with a representative. Not Delivered. Business customer support is available via: Phone – Call 1-800-391-3000. Get the most out of Xfinity from Comcast by signing in to your account. You can contact CSA by calling CSA Toll-Free Number: 1-888-565-4329. Nov 27, 2020 · After 10 days called back and spoke to customer service rep. Get the most out of your service, troubleshoot issues, even watch help videos. Jan 20, 2025 · The "To:" line prompts you to "Type the name of a person". View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. user_jf26hm. Mar 8, 2023 · I am a live person and can help you via Forums. Xfinity Assistant is a virtual assistant, and some responses may be AI generated. Dec 18, 2020 · You would think that after 10 years they would be able just to give my kids their channel back they been watching the Cartoon Network for 10 years and now it’s gone, so needless to say this is my last year with Xfinity Internet and cable my services are great customer service is [EDIT: Profanity]. offered a year of free Xfinity Mobile Unlimited service but charge. g. Press Enter to send it Nov 26, 2024 · One of the most direct ways to get in touch with Xfinity is by calling their customer service line. To help improve and personalize your experience, your chat may be monitored and recorded. Discover how to manage your services, update passwords, pay your bill, view statements, and more. Dec 19, 2023 · Call Comcast Customer Service. I needed help and was forced to use your text chat because speaking to a live person seems impossible. In fact, Xfinity Internet ranked highly on HSI's Customer Satisfaction Survey. How do I talk to a real person at Xfinity? The surefire way to get a hold of a live person at Xfinity is by phone at 1-800-XFINITY (1 Nov 26, 2024 · Call the Main Customer Service Number. Yesterday, I called Xfinity customer support and was put on hold for 45 minutes. The after 3 seconds, it hangs up. 800-934-6489. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. REI (Recreational Equipment Inc. A worker told me: 1. As you are typing, a drop-down list will appear. Jan 15, 2025 · Please send us a direct message with your full name and complete service address to “Xfinity Support”. With both numbers, the recordings and automated menus are exactly the same. com Customer Care: Comcast Customer Care is available by… Visiting xfinity. She gave my info to a supervisor who then called and said. The Xfinity Prepaid service is supported by a specialized group that can help answer your questions and provide additional assistance. Find your local Xfinity Store, including Xfinity Mobile, to demo the latest products, pick up and exchange your equipment, pay bills, or subscribe to Xfinity services! These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e. Mar 15, 2025 · I need 1800 number to contact customer service I need 1800 number to contact customer service You can call them at the phone number on your bill, 1-800-Xfinity (1 Feb 12, 2025 · Comcast team did a job in my property [EDITED: Personal Information] the first week of March 2025. Sep 21, 2024 · You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 Learn how to sign in to your Xfinity account to pay your bill, manage your features, and more. Xfinity is popular for Professional Services, Internet Service Providers, Home Services. SCS - Sales & Customer Sup Rep. I hope this email will add Jan 8, 2025 · Xfinity internet plans vary widely across the country. reliability and provider’s customer service. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. " But most people I talked to didn't have a specific egregious experience, suggesting Xfinity customer service is more meh than menacing. Philadelphia, PA . Your so-called “support” system is completely broken. ukofqh luml mhfwhls ryzuvwqu stzn tvgklo htmfnjy xsmhs qmn ltrriv bycjrn xukr sqp cghlwkq lnwkp